MetaWin Casino Cookies Policy

At MetaWin Casino, we are committed to being transparent about how we use cookies and similar tracking technologies on our platform. This Cookies Policy explains what cookies are, how we use them across metawin.com, and the choices available to you regarding their use. By continuing to browse and use our website, you consent to our use of cookies as described in this document. We encourage you to read this policy carefully alongside our Privacy Policy to fully understand how we handle your data.

What Are Cookies?

Cookies are small text files that are placed on your device — computer, tablet, or mobile — when you visit a website. We use cookies and similar technologies to make our platform function correctly, to remember your preferences, and to help us understand how visitors interact with MetaWin. These files contain no personally identifiable information on their own, but when combined with other data we hold about you, they may form part of your user profile on our platform.

In addition to standard cookies, we may also use web beacons, pixel tags, and local storage technologies, all of which operate in a similar way and serve comparable purposes. Throughout this policy, we refer to all of these collectively as "cookies."

How We Use Cookies at MetaWin Casino

At MetaWin, we use cookies for a range of essential and non-essential purposes. Our use of these technologies helps us deliver a fast, secure, and personalised experience for every player who visits our crypto casino. Whether you're exploring our 4,000+ games, checking your MetaMax loyalty tier, or following a MetaWin promo code to claim a bonus, cookies play a role behind the scenes.

We use cookies for the following purposes:

• To authenticate your wallet-based login and maintain your session securely
• To remember your language preferences and display settings
• To protect your account from unauthorised access and fraudulent activity
• To process your deposits and withdrawals via connected Web3 wallets
• To track eligibility for promotions such as our Friday Free Spins, Daily Race, and prize competitions
• To monitor your progress within our MetaMax loyalty programme and rank tiers
• To analyse traffic and user behaviour patterns so we can improve our services
• To deliver relevant advertising content where applicable
• To support geo-restriction enforcement in line with our licence obligations

Types of Cookies We Use

Strictly Necessary Cookies

These cookies are essential for our website to function. Without them, core features of MetaWin Casino — such as logging in via MetaMask, Phantom, or Coinbase, processing crypto transactions, and maintaining your game session — would not work properly. We do not require your consent to use these cookies, as they are necessary for the provision of our services.

Functional Cookies

We use functional cookies to remember choices you make on our site, such as your preferred currency display (shown in USD), your interface settings, and any saved preferences. These cookies allow us at MetaWin to provide a more personalised and convenient experience each time you return to our platform.

Performance and Analytics Cookies

Our MetaWin platform uses performance cookies to collect anonymised data about how visitors use our site — which pages are visited most, how long users spend on certain games, and where errors occur. We use this information to improve our website, fix issues, and optimise user experience. These cookies do not identify you personally.

Marketing and Targeting Cookies

We may use marketing cookies to deliver promotional content relevant to your interests, including information about our no deposit bonus offers, MetaWin bonus code campaigns, and upcoming NFT prize competitions. These cookies may also allow us and our trusted third-party partners to build a profile of your browsing behaviour across different websites to deliver more relevant advertising.

Third-Party Cookies

Some cookies on our website are set by third-party service providers who assist us in operating MetaWin Casino. These include game studios such as Evolution, Pragmatic Play, and Hacksaw Gaming, as well as our payment partner MoonPay (which enables on-site crypto purchases via Visa, Mastercard, Apple Pay, and Google Pay). We do not control the cookies set by these third parties and recommend reviewing their individual privacy and cookie policies.

Cookie Retention Periods

Cookies we place on your device remain for varying lengths of time depending on their purpose:

• Session cookies — these expire automatically when you close your browser
• Persistent cookies — these remain on your device for a set period, typically between 30 days and 12 months, unless you delete them manually
• Third-party cookies — retention periods are defined by the respective third party and may differ from our own

Managing and Controlling Cookies

You have the right to control how cookies are used when you visit our site. At MetaWin, we provide a cookie consent banner that allows you to accept or decline non-essential cookies when you first visit metawin.com. You may update your preferences at any time by accessing our cookie settings tool.

Additionally, most web browsers allow you to manage cookies through your browser settings. You can typically:

• View which cookies are stored on your device
• Delete all or specific cookies
• Block cookies from certain or all websites
• Set your browser to notify you when a cookie is being placed

Please note that disabling or deleting certain cookies — particularly strictly necessary ones — may affect the functionality of our platform. Features such as wallet authentication, game loading, and bonus tracking may not work as intended if essential cookies are blocked.

Cookies and Our Licence Obligations

We operate MetaWin Casino under licence No. ALSI-202602025-FI1 issued by the Anjouan Gaming Authority (Union of Comoros). Our use of cookies includes enforcement of our geo-restriction obligations. We are required to block access from certain jurisdictions — including the US, UK, Australia, France, Germany, and others — and cookies help us fulfil this regulatory requirement. Our operator, Rivolo Limited, registered in Nevis (company C62588), ensures that our data practices comply with applicable laws and licence conditions.

Updates to This Policy

We may update this Cookies Policy from time to time to reflect changes in technology, regulation, or our operational practices. When we make material changes, we will notify you via a notice on our website. We encourage you to revisit this page periodically to stay informed. Your continued use of MetaWin following any update constitutes your acceptance of the revised policy.

Contact Us

If you have any questions about how we use cookies or wish to exercise your data rights, our support team is available 24/7 via the live chat widget on our website. You may also reach us through the Help Centre or via our Discord community channel. We are always happy to assist you with any concerns regarding your privacy and data on our platform.